I hope you enjoy my favourite resources

 

YouTube:
• Eat the Frog by Brian Tracy
• Rocks Pebble Sand by Stephen Covey

Ted Talk:
• Work Life Balance by Nigel Marsh

Books:
• Seven Habits of Highly Effective People by Stephen Covey
• The Slight Edge by Jeff Olsen


YouTube:
• Eat the Frog by Brian Tracy
• Rocks Pebble Sand by Stephen Covey

Ted Talk:
Books:
• Moments of Truth by Jan Calzon
• Customer Service. New rules for a Social Media world by Peter Shankman
• Fish! Omnibus by Stephen C. Lundin


YouTube:
• Eat the Frog by Brian Tracy
• Rocks Pebble Sand by Stephen Covey

Ted Talk:
Books:
• Phrases for dealing with Difficult Customers
• Winning Negotiations – Harvard Business Review


YouTube:
• The leaders guide to delegating
• The surprising truth about what motivates us – RSA
• How best to play office politics – Harvard Business Review
• Managing Up – Harvard Business Review

Ted Talk:
• Start with Why by Simon Sinek
• Power Poses by Amy Cuddy

Books:
• The work you were born to do by Nick Williams
• Questions that get results by Paul Cherry and Patrick Conner
• The New Leaders by Daniel Goleman
• The 8th Habit by Steven Covey
• Six Thinking Hats by Edward de Bono


YouTube:
• The leaders guide to delegating
• The surprising truth about what motivates us – RSA
• How best to play office politics – Harvard Business Review
• Managing Up – Harvard Business Review

• Eagles, Owls, Peacocks & Doves - Joe Sherren

Books:
• Crucial Conversations by Patterson et al
• Vital Conversations by Susan Scott
• Leading with Questions by Michael Marquardt
• Perfect Phrases for Dealing with Difficult Situations At work
• Perfect Phrases for Dealing with Difficult People by Susan Benjamin

Books:


YouTube:
• The Happy Secret to Success at Work by Shawn Achor
• The surprising truth about what motivates us – RSA
• Managing Up – Harvard Business Review

Ted Talks:
• All it takes is 10 mindful minutes by Andy Puddicombe
• How to make Stress your Friend by Kelly McGonigal
• The 5 Second Rule by Mel Robbins
• How meditation can change your life by Sarah Lazar

App:
• Headspace for meditation

Books:
• The Bible
• Just enough light for the step I’m on by Stormie Omartian
• Ordering your private world by Gordon Macdonald
• Man’s Search for Meaning by Victor Frankl
• Emotional Intelligence by Daniel Goleman
• The Happiness Advantage by Shawn Achor
• Who moved my cheese by Dr Spencer Johnson
• Feel the Fear and do it anyway by Susan Jeffers
• The Happiness Trap by Dr Russ Harris


PrioritySpend time on what matters
Customer Centric CulturesHow to keep your customers coming back
Hunting And Farming3rd hover
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Start a Conversation That Matters5th hover
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